Privacy Policy

Terms & Conditions

Last updated on 04-01-2024 21:38:41

These Terms and Conditions, along with the privacy policy or other terms (“Terms”) constitute a binding agreement by and between M/S Shopin, (“Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Cancellation & Refund Policy

Last updated on 04-01-2024 21:52:19

M/S Shopin believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• M/S Shopin does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case of receipt of damaged or defective items please report the same to our Customer Service team. This should be reported within 2 Days days of receipt of the products.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
• In case of any Refunds approved by the M/S shopin, it’ll take 1-2 Days days for the refund to be processed to the end customer.

Shipping & Delivery Policy

Last updated on 04-01-2024 21:54:13

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-2 Days days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

M/S Shopin is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-2 Days days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact our helpdesk on 9336638098 .